Shipping & Returns

Service/Shipping

We endeavour to process, and dispatch all orders the next working day following the payment of your order. Stamps are generally sent by Australia Post unless otherwise requested, actual delivery dates are beyond our control.

Postage

All orders within Australia will be charged a $1.50 postage and handling fee. Orders over $40.00 will be sent by registered mail and will incur a $5.00 postage and handling fee.

All orders outside Australia will be charged a $3.95 postage and handling fee. International orders over $100.00 will be sent by registered mail and will incur a $16.00 postage and handling fee.

Returns

Should you be unsatisfied with your purchase, then you may can cancel your order within 14 days of delivery by emailing us with the reason for the cancellation. Once we have notified cancellation confirmation, the items must returned to us within 14 days. Once received by us, you will be refunded the price of the item(s) within 7 days. You shall be responsible for the cost of returning the item to us, unless by agreement if the item was faulty or delivered it to you in error.

It is your responsibility to ensure safe return of the item(s) to us. For high-value items, we recommend you use registered/tracked mail.

Please note: If your item has been tampered with by any process, subsequent to receipt by the purchaser, then it shall be deemed unreturnable. This exclusion applies unless Philip James Collectables has provided prior written permission. This exclusion shall include: Being marked by an Expert /Committee, Being immersed in water, or Treated or damaged by any process whatever.